Pest Hero provides practical pest control for New Zealand homes, rentals, workplaces and commercial properties. Tell us what you have seen, where the activity is occurring and we will help you request the right next step.
Pest activity can look different from one property to another. Ant trails may start around a kitchen or exterior wall. Cockroaches can remain hidden around warm, damp areas. Rodents may first be noticed through droppings, noises or damaged materials.
Pest Hero makes the enquiry process straightforward. Tell us what you have seen, where it is happening and what type of property is affected. This helps identify the most relevant service page, preparation guidance and quote pathway.
Choose a pest category to learn what signs to look for and what information to include with your enquiry.
For ant trails, indoor activity, exterior nesting areas and recurring entry points.
Explore ant control →
For activity around kitchens, bathrooms, appliances and concealed harbourage areas.
Explore cockroach control →
For rats or mice, droppings, scratching noises, nesting signs and damaged materials.
Explore rodent control →
For spiders, recurring web build-up and activity around interior or exterior areas.
Explore spider control →
For visible wasp activity, suspected nest locations and high-traffic outdoor areas.
Explore wasp control →
For flea activity in homes, rentals and areas used by cats, dogs or other animals.
Explore flea control →Every site is different. The service pathway should reflect the pest, the affected areas, access requirements and property use.
The first step is gathering useful information about the pest concern and the affected property.
The proposed service should be matched to the pest and site rather than using a one-size-fits-all description.
Practical property measures can support pest management by reducing access, shelter, food or moisture sources where appropriate.
For kitchens, living areas, bedrooms, garages, roof spaces, gardens and exterior zones around the home.
Residential solutions →For occupied rentals, vacant properties, move-in concerns and pest enquiries coordinated by landlords or property managers.
Property management support →For offices, retail spaces, hospitality venues, warehouses and other business or workplace environments.
Commercial solutions →You do not need to know the exact species before making contact. Describe the pest, colour, size, location, activity pattern and any signs such as droppings, nests or damage.
Tell Us What You Found
Useful details improve the quote conversation.
A family home, occupied rental, restaurant, office and warehouse can have different access, preparation and timing requirements. Include how the property is used and which areas are affected.
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Preparation and access depend on the property.
Once the pest and site details are understood, the enquiry can move towards relevant service information, preparation guidance, access requirements and a quote.
Contact Pest Hero
Clear site details support a clearer service plan.
Tell us the pest or signs you have seen, the affected area, property type and your New Zealand suburb.
The information helps narrow down the relevant service and any additional details needed for the quote.
Discuss access, property use, preparation needs, timing and the areas that may require attention.
Review the proposed scope and quote, then confirm the next step that suits the property.
If you have noticed more than one pest type or activity in several parts of the property, include everything in one enquiry so the quote request reflects the wider concern.
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Preparation and treatment details vary by pest and property. These general answers help you provide useful information at the enquiry stage.
Ask Pest HeroNo. Describe what you saw, its approximate size and colour, where it appeared, when activity occurs and any signs such as droppings, nests, webbing or damage. Clear photos can also be helpful during follow-up.
Include whether the site is a home, rental, office, hospitality venue, warehouse or another commercial property. Note the affected rooms or outdoor areas, occupancy and any access restrictions.
Preparation depends on the pest, proposed service and affected areas. Confirm the exact instructions before the appointment rather than relying on general advice for a different treatment.
Yes. List every pest or sign of activity you have noticed and where each concern occurs. This helps the enquiry reflect the wider condition of the property.
The website supports enquiries from homeowners, tenants, landlords, property managers and businesses. Final service availability and scope should be confirmed directly for the property location and requirements.
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